Hyperaide

Privacy Policy

Effective date: 01/01/2024

At Hyperaide (“Hyperaide,” “we,” or “us”), your privacy is important to us. Please review this Privacy Policy to understand how we collect, use, and protect your personal data. By accessing or using our Services, you agree to the practices outlined in this Privacy Policy.

Your use of Hyperaide’s Services is subject to our Terms of Service. Any terms not defined in this Privacy Policy have the meanings set forth in our Terms of Service. If you require this Privacy Policy in an alternative format due to a disability, please contact us at [email protected]

Privacy Policy Table of Contents

  • What This Privacy Policy Covers
  • Categories of Personal Data We Collect
  • Categories of Sources of Personal Data
  • Our Purposes for Collecting Personal Data
  • How We Share Your Personal Data
  • Tracking Tools and Opt-Out
  • Data Security and Retention
  • Personal Data of Children
  • Rights for Residents of Certain Jurisdictions
  • Changes to This Privacy Policy
  • Contact Information

What This Privacy Policy Covers

This Privacy Policy outlines how we handle “Personal Data,” defined as information that identifies or relates to a specific individual. This includes information referred to as “personally identifiable information” under applicable privacy laws. This Privacy Policy does not apply to the practices of companies we don’t own or control or individuals we don’t manage.

Categories of Personal Data We Collect

  • Profile or Contact Data: Name, email, address, and account credentials (e.g., username, password).
  • Payment Data: Payment card details (e.g., last four digits) and billing address.
  • Device/IP Data: IP address, browser type, and device information.
  • Usage Data: Page views, time spent on the platform, and interactions with features.
  • Voluntarily Provided Data: Information submitted through forms, messages, or surveys.

Categories of Sources of Personal Data

  • You: When you create an account, provide feedback, or interact with the Services.
  • Third-Party Services: Analytics providers and support platforms.
  • Automated Tools: Cookies, tracking pixels, and similar technologies.

Our Purposes for Collecting Personal Data

  • Providing and improving Services.
  • Ensuring security and fraud prevention.
  • Marketing and updates based on preferences.
  • Meeting legal obligations.

How We Share Your Personal Data

  • Service Providers: Hosting, payment processing, and customer support vendors.
  • Legal Entities: To comply with laws or regulations.
  • Business Transfers: During mergers, acquisitions, or similar transactions.

Tracking Tools and Opt-Out

We use cookies and tracking tools for analytics and personalization. You can manage cookie preferences through your browser settings. Note: Disabling cookies may limit functionality.

Data Security and Retention

We use industry-standard security measures to protect your Personal Data. Retention of your Personal Data occurs only for as long as needed to provide Services or meet legal obligations.

Personal Data of Children

Hyperaide does not knowingly collect data from individuals under 13 years old. If you believe a child has provided Personal Data, contact us at [email protected].

Rights for Residents of Certain Jurisdictions

Depending on your location, you may have rights such as accessing or deleting your Personal Data, or opting out of certain uses. Contact us at [email protected] for inquiries.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes are effective upon posting, and continued use of the Services indicates your acceptance.

Contact Information

For questions, reach out to:
Email: [email protected]
Address:
1 newfoundland place
London
United Kingdom